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FAQ's

Force8 FAQ's

Welcome to the Force8 FAQ page. As a leader in the security and facility maintenance industry, we understand that safeguarding your property and assets is paramount. 

 

These FAQs are designed to address your queries and provide valuable insights into how our customised solutions can cater to your unique needs. Should you need further information or clarification, our dedicated customer support team is just a call or message away.

Section Title

  • Does Force8 offer services for both residential and commercial properties?
    Yes, Force8 offers services for various types of properties, including residential, commercial, and industrial premises.
  • What kind of training do Force8 security guards undergo?
    Force8 security guards undergo rigorous training, including SIA licensing courses, customer service, first aid, and specialized security training tailored to the client's needs.
  • What is mobile patrol security?
    Mobile patrol security involves security personnel conducting regular patrols around a property. This includes perimeter checks, and ensuring that doors and windows are secure.
  • What regions does Force8 service?
    Force8 services various regions including Norfolk, Suffolk, East Anglia, Cambridge, Milton Keynes, and surrounding areas.
  • How can I sign up for Force8 services?
    You can sign up for Force8 services by filling out the contact form on our website or calling our customer service team for assistance.
  • Can Force8 help with the installation and maintenance of security systems?
    Yes, Force8 offers expert CCTV installation services and provides maintenance to ensure your security systems remain operational.
  • Can Force8 integrate its security systems with my existing infrastructure?
    Yes, Force8 can integrate its security systems with your existing infrastructure to provide a seamless and comprehensive security solution.
  • What is a keyholding service?
    Keyholding service involves entrusting the security company with access to your premises. In case of an alarm or emergency, the security company responds, thus ensuring that your property is secure.
  • How can I get in touch with Force8?
    You can get in touch with Force8 through the contact form on our website, via email, or by calling our customer service number.
  • What are the benefits of commercial cleaning services?
    Commercial cleaning services ensure a clean and healthy environment, which can enhance productivity, create a positive impression on visitors, and prevent the spread of illnesses. As well as insuring the workplace is safer.
  • Is Force8 a licensed security company?
    yes, Force8 is an SIA approved contractor, ensuring high standards of service and compliance with industry regulations.
  • What are the different types of security services offered by Force8?
    Force8 offers a comprehensive range of security services including CCTV installation, drone surveillance, locking and unlocking services, static guards, mobile patrols, keyholding services, and security risk assessments.
  • What are the payment options available for Force8 services?
    Force8 offers various payment options, including credit/debit cards, bank transfers, and cheques
  • Does Force8 provide reports or updates on security services?
    Yes, Force8 provides regular reports and updates on security services, including any incidents or maintenance issues.
  • Why should I choose Force8 over other security companies?
    Force8 stands out due to its high-quality services, experienced and trained staff, customisation options, and commitment to customer satisfaction. Additionally, as an SIA approved contractor, Force8 adheres to industry best practices and standards.
  • Can Force8 customise its services to fit my specific needs?
    Yes, Force8 offers tailored security and cleaning solutions to meet the unique requirements of each client.
  • How does Force8 assess the security needs of my property?
    Force8 conducts a thorough security risk assessment, which involves evaluating your property’s vulnerabilities and recommending appropriate security measures.
  • Does Force8 offer long-term contracts for its services?
    yes, Force8 offers both long-term and short-term contracts, depending on the client’s needs and preferences.
  • Can I change or upgrade the security services I receive from Force8?
    Yes, Force8 offers flexible service plans, and you can change or upgrade your security services as needed.
  • What measures does Force8 take to ensure quick response in case of an emergency?
    Force8 has mobile patrol units and keyholders strategically located across serviced regions, ensuring rapid response in case of any security breaches or emergencies.
  • Why is it important to have a security system in place?
    A security system helps protect your property from theft, vandalism, and unauthorised access. It also ensures the safety of employees and customers, and can lower insurance costs.
  • Is Force8 equipped to handle security for large events?
    Yes, Force8 can provide specialised event security services, including crowd control, access control, and emergency response.
  • How does Force8 ensure the confidentiality and security of my data?
    Force8 adheres to stringent data protection protocols and complies with all relevant data protection legislation to ensure the confidentiality and security of client data.
  • Can I get a quote for security services from Force8?
    Yes, you can request a quote through the Force8 website or by contacting our customer service team.
  • Does Force8 offer services for both residential and commercial properties?
    Yes, Force8 offers services for various types of properties, including residential, commercial, and industrial premises.
  • What kind of training do Force8 security guards undergo?
    Force8 security guards undergo rigorous training, including SIA licensing courses, customer service, first aid, and specialized security training tailored to the client's needs.
  • What is mobile patrol security?
    Mobile patrol security involves security personnel conducting regular patrols around a property. This includes perimeter checks, and ensuring that doors and windows are secure.
  • What regions does Force8 service?
    Force8 services various regions including Norfolk, Suffolk, East Anglia, Cambridge, Milton Keynes, and surrounding areas.
  • How can I sign up for Force8 services?
    You can sign up for Force8 services by filling out the contact form on our website or calling our customer service team for assistance.
  • Can Force8 help with the installation and maintenance of security systems?
    Yes, Force8 offers expert CCTV installation services and provides maintenance to ensure your security systems remain operational.
  • Can Force8 integrate its security systems with my existing infrastructure?
    Yes, Force8 can integrate its security systems with your existing infrastructure to provide a seamless and comprehensive security solution.
  • What is a keyholding service?
    Keyholding service involves entrusting the security company with access to your premises. In case of an alarm or emergency, the security company responds, thus ensuring that your property is secure.
  • How can I get in touch with Force8?
    You can get in touch with Force8 through the contact form on our website, via email, or by calling our customer service number.
  • What are the benefits of commercial cleaning services?
    Commercial cleaning services ensure a clean and healthy environment, which can enhance productivity, create a positive impression on visitors, and prevent the spread of illnesses. As well as insuring the workplace is safer.
  • Is Force8 a licensed security company?
    yes, Force8 is an SIA approved contractor, ensuring high standards of service and compliance with industry regulations.
  • What are the different types of security services offered by Force8?
    Force8 offers a comprehensive range of security services including CCTV installation, drone surveillance, locking and unlocking services, static guards, mobile patrols, keyholding services, and security risk assessments.
  • What are the payment options available for Force8 services?
    Force8 offers various payment options, including credit/debit cards, bank transfers, and cheques
  • Does Force8 provide reports or updates on security services?
    Yes, Force8 provides regular reports and updates on security services, including any incidents or maintenance issues.
  • Why should I choose Force8 over other security companies?
    Force8 stands out due to its high-quality services, experienced and trained staff, customisation options, and commitment to customer satisfaction. Additionally, as an SIA approved contractor, Force8 adheres to industry best practices and standards.
  • Can Force8 customise its services to fit my specific needs?
    Yes, Force8 offers tailored security and cleaning solutions to meet the unique requirements of each client.
  • How does Force8 assess the security needs of my property?
    Force8 conducts a thorough security risk assessment, which involves evaluating your property’s vulnerabilities and recommending appropriate security measures.
  • Does Force8 offer long-term contracts for its services?
    yes, Force8 offers both long-term and short-term contracts, depending on the client’s needs and preferences.
  • Can I change or upgrade the security services I receive from Force8?
    Yes, Force8 offers flexible service plans, and you can change or upgrade your security services as needed.
  • What measures does Force8 take to ensure quick response in case of an emergency?
    Force8 has mobile patrol units and keyholders strategically located across serviced regions, ensuring rapid response in case of any security breaches or emergencies.
  • Why is it important to have a security system in place?
    A security system helps protect your property from theft, vandalism, and unauthorised access. It also ensures the safety of employees and customers, and can lower insurance costs.
  • Is Force8 equipped to handle security for large events?
    Yes, Force8 can provide specialised event security services, including crowd control, access control, and emergency response.
  • How does Force8 ensure the confidentiality and security of my data?
    Force8 adheres to stringent data protection protocols and complies with all relevant data protection legislation to ensure the confidentiality and security of client data.
  • Can I get a quote for security services from Force8?
    Yes, you can request a quote through the Force8 website or by contacting our customer service team.

Securing Your Peace of Mind
with Tailored Solutions in East Anglia

Thank you for taking the time to explore our FAQs. At Force8, we're committed to ensuring your peace of mind with our range of services spanning security patrols, commercial cleaning, and facility maintenance across Norfolk, Suffolk, Cambridgeshire, and beyond.

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We hope these answers have shed light on how we can help secure and maintain your properties, while saving you time and stress.

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If you have more questions or are ready to protect your assets with our reliable, SIA-approved security solutions, don't hesitate to reach out to us.

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